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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jim Lewis

Jim Lewis

November 19, 2024

4  out of  5
rating by Jim Lewis
"Very efficient, friendly, always willing to help. We thank you for service."
We responded:
"Thank you for your feedback! We’re glad to hear you had a positive experience with our State Farm team. If there is anything else we can do to improve and earn that fifth star, please let us know. We’re here to help with your insurance needs and appreciate your feedback!"
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Wyatt Kerr

October 11, 2024

5  out of  5
rating by Wyatt Kerr
"Zane was exceptionally helpful when getting me the right deal! He made finding the right insurance a quick and seamless process!"
We responded:
"I’m so glad to hear we could get you what you needed in a quick and seamless experience. Thanks for your business and thanks for sharing!"
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lauren

October 8, 2024

5  out of  5
rating by lauren
"Was calling around to see about different coverage options, when I finally called here! The agent, I believe his name was Zane (?), took the time to explain their different options in an easy to understand way and I left our convo feeling much more informed about my options!"
We responded:
"I’m so glad Zane could help you during your shopping experience. Thanks for sharing Lauren!"
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Katelynn Mayer

October 8, 2024

5  out of  5
rating by Katelynn Mayer
"Zane is really helpful and patient. He did a great job reviewing my coverage today. I would highly recommend him to anyone."
We responded:
"Thank you for sharing your experience with Zane & our agency. We appreciate you!"
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Shauntel Young

October 5, 2024

5  out of  5
rating by Shauntel Young
"Ryan Paulson's State Farm team is EXCEPTIONAL! I have been a loyal USAA Client for most of my adult life. State Farm was able to provide a better rate for insurance than my most trusted financial institute. It was the best move I made, there is not better value out there right now. I want to bring special attention to one of their best agents, Sasha Smith! She is the epitome of customer service. They work with you no matter your situation. The whole Paulson team rocks, but she is Phenomenal!!"
We responded:
"Thank you for sharing your experience with our team. Especially with Sasha. We think she’s pretty amazing too! :)"
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Marco Gutierrez

October 4, 2024

5  out of  5
rating by Marco Gutierrez
"Jose Aguilar is caring, professional and caring. like state farm for lowest prices."
We responded:
"Thank you Marco & thank you for allowing us to serve you & your family!"
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Chad Chamberlain

October 2, 2024

5  out of  5
rating by Chad Chamberlain
"After realizing that my car insurance rate had been steadily increasing by nearly 10% every six months for the last few years, I decided it was time to shop around. I called and spoke with Chris, explained that I was looking for something less expensive, and just wanted to explore options for my car, as well as what it would look like were I to bring my homeowner's policy with and without bundled discounts. Within about 15 minutes, he produced three quotes for me to match up with the scenarios I was looking for. I was very transparent that I was looking solely at the pricing for comparable coverages, and I appreciated that he didn't try to pressure me into anything. His quote for my car landed right in the middle between my current premium and that of another reputable company, and the homeowner's policy he quoted was about $100 annual savings. He then worked with me to get the new homeowners policy set up, billed directly to my mortgage escrow account, and told me when I should plan to call my old company and tell them to backdate my cancellation. He really made it easy and straightforward to make what has in the past I've felt has been a difficult change."
We responded:
"Thank you for sharing a detailed account of you experience working with us, Chad. Chris and our team pride themselves on making the process easy & smooth. I’m so glad to hear we executed on that goal. "
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Cooper Cannella-Joyner

September 25, 2024

5  out of  5
rating by Cooper Cannella-Joyner
"Zane was very good at helping me on my insurance coverage. Gave me a great deal that was well within my budget!"
We responded:
"Thanks for sharing Cooper. I’m so happy we could get you a great deal!"
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Tibi Dodean

September 25, 2024

5  out of  5
rating by Tibi Dodean
"I had a pleasant conversation with Zane today about my home and auto insurance"
We responded:
"Thanks for sharing your experience working with Zane. We appreciate your business!"
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Chris Garrett

July 22, 2024

5  out of  5
rating by Chris Garrett
"I can't recommend Ryan and his team enough, they have taken care of my insurance needs for close to 15 years and I'm not dissapointed"
We responded:
"Thank you for leaving this amazing review Garrett. It’s been a pleasure serving you all these years. "
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arrio marquez

June 10, 2024

5  out of  5
rating by arrio marquez
"Zane did a really good job and gave me great insight on my insurance coverages!"
We responded:
"Thanks for sharing your experience with Zane. I love seeing that he could provide greater education on your coverage. That’s exactly what we’re here for. "
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Logan Hale

June 10, 2024

5  out of  5
rating by Logan Hale
"Zane Knowlton was very easy to talk to and helpful when it came to my questions. Very friendly. Would highly recommend him as a insurance agent."
We responded:
"Ease of doing business, clear and informative answers, friendly, exudes knowledge and sincerity. That’s what we aim for, and I love seeing Zane executed on that goal. Thanks for sharing your experience Logan. "
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Karen

June 4, 2024

5  out of  5
rating by Karen
"Sasha Smith was so helpful with getting coverage on our new truck. She also checked our other coverages and found us savings. She is very personable and knowledgeable."
We responded:
"Thanks for sharing your experience working with Sasha. It means a lot to her to hear that her dedication to our customers is appreciated. Thanks for being the best part of State Farm!"
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Taylor Tront

March 2, 2024

5  out of  5
rating by Taylor Tront
"Zane was absolutely helpful to us in a time of need. So happy to be with these guys!"
We responded:
"We’re so happy to have you as customers Taylor. Thank you!"
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Jonah Garza

February 15, 2024

5  out of  5
rating by Jonah Garza
"I was very impressed when working with Zane Knowlton. I was confused about my policy and how coverages worked, he made the effort to go over everything step by step answering all my questions helping me better understand things. He was very clear and knowledgeable about all State Farm’s coverages. He was very honest and upfront with helping me receive a better rate. I then recommended him to a family member and they can say the same thing. Delivered the best honest quote and his commutation was amazing. Appreciate Zane for his dedication!"
We responded:
"Thank you for sharing your experience working with Zane. This is what we’re about; Helping better understand your coverage while working to get you the best price we can. Thanks for being a customer Jonah!"
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Shanda Wilson

February 14, 2024

5  out of  5
rating by Shanda Wilson
"Zane was very easy to work with and a pleasure to talk to. He listens well and works to find the best quote he can, and gave clear answers to all my questions."
We responded:
"Thank you for sharing your experience working with Zane. You’ll find that same dedication from our entire team here. Welcome to the Ryan Paulson Agency!"
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Nancy Pyburn

February 4, 2024

5  out of  5
rating by Nancy Pyburn
"Because of friendly, informed, helpful Mark Hensley, I chose st. Farm for my insurer! He knew the answers to all my questions. His easy going yet professional manner put me at ease . I'm pretty impressed by the follow up with Ryan too. Thinking I made a good choice and much of that is because of my initial contact with mark!! Thank you!!"
We responded:
"It was a pleasure meeting you in person, Nancy. Thank you for allowing us to serve you with your insurance needs. We think Mark is amazing too!"
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Adam Gregg

January 9, 2024

5  out of  5
rating by Adam Gregg
"Great service and help!"
We responded:
"You are the best. Thank you Adam!"
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Nick Rohrs

December 29, 2023

5  out of  5
rating by Nick Rohrs
"Great rates with very helpful people."
We responded:
"Thanks for sharing your experience Nick. "
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G E

December 16, 2023

5  out of  5
rating by G E
"Mark, Thank you for your help this week. Laurent"
We responded:
"Thank for Laurent! We appreciate you so much."
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Rachel Nunya

November 29, 2023

5  out of  5
rating by Rachel Nunya
"The agent Mark is amazing. He was so patient going through the back and forth between me and my dad trying to set up quotes for a plan that would work with me. Both Mark and Ryan were very helpful explaining things about the policies and were very friendly. I don't normally like making or taking phone calls, but how friendly they were made it a lot easier to do so."
We responded:
"As a small business, providing a customized personal experience is our goal. I’m so happy to hear we provided that. "
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Jessica Grubbs

November 14, 2023

5  out of  5
rating by Jessica Grubbs
"Thank you Mark for setting me up with quality insurance. You went above and beyond for the best discounts. Pleasure to work with State Farm."
We responded:
"Thank you Jessica! It’s a privilege to serve you & your family. "
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Robin Belle

November 11, 2023

5  out of  5
rating by Robin Belle
"I am so very impressed with this agent, Zane Knowlton. He I knowledgeable and is a very clear communicator. He was able to secure better auto and condo insurance for me at a comparable and also one lower price. A very honest and trustworthy young agent."
We responded:
"Thank you for sharing your experience working with Zane. We are thankful for customers like you, Robin. "
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Will Knowlton

November 9, 2023

5  out of  5
rating by Will Knowlton
"I have State Farm outside of WA State and Zane was a huge help making sure my coverages were adequate for what I need and looked into discounts I qualified for with my agent."
We responded:
"I’m so happy to hear Zane took the time to ensure you were setup right!"
Profile photo of Gerardo Díaz López

Gerardo Díaz López

November 9, 2023

5  out of  5
rating by Gerardo Díaz López
"Zane it’s alway offering new deals"
We responded:
"Thanks Gerardo! We love getting our customers the best deal possible. "